Privacy Policy

Last Updated: 18/08/2023

1. Introduction

Welcome to DIGI-M’s Privacy Policy.

This Privacy Policy outlines how we collect, use, protect, and share your personal information. By accessing and using our website and services, you agree to the practices described in this policy. We value your privacy and are committed to ensuring the security of your personal information. Please take the time to read this Privacy Policy carefully to understand how we handle your data.

If you do not agree with the terms of this Privacy Policy, please refrain from using our website or providing us with your personal information.

If you have any questions or concerns about our Privacy Policy, please feel free to contact our Data Protection Officer at bradley@digi-m.co.za 

2. Information We Collect

We may collect various types of information, including:

Personal Information: This includes your name, email address, phone number, and other contact details when you voluntarily provide them through forms or communication. We use this information to communicate with you, provide requested services, and enhance your experience with our website.

Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and date/time stamps. This data is collected anonymously and is used for analytics purposes to understand user behavior, improve our website, and tailor our services to better meet your needs.

Cookies: Our website may use cookies and similar technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit our website. These cookies help us remember your preferences, track your activity on our site, and improve your overall user experience. You can adjust your browser settings to refuse cookies, but please note that doing so may impact certain features and functionality of our site.

By using our website, you consent to the use of cookies as described in this Privacy Policy. For more information on how we use cookies and how you can manage your cookie preferences, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

1. Providing and Maintaining Services: We use your personal information to deliver the services you have requested from DIGI-M. This includes, but is not limited to, website design and development, digital marketing campaigns, and other services tailored to your needs.

2. Communication: We may use your personal information to communicate with you, respond to your inquiries, and provide information related to our services. This may include sending you updates, notifications, newsletters, and marketing materials relevant to your interests.

3. Analyzing Usage Patterns: We analyze usage patterns and trends based on the collected data to understand how users interact with our website. This helps us improve our website’s functionality, user experience, and content relevance.

4. Protection and Security: We may use your information to protect our rights, privacy, safety, and property, as well as those of our users. This includes detecting and preventing fraudulent activities, unauthorized access, and potential security threats.

5. Legal and Regulatory Compliance: We use your information to comply with applicable legal and regulatory obligations. This may include responding to legal requests, enforcing our terms and policies, and fulfilling our obligations under relevant laws.

Please note that the above list is not exhaustive, and we may process your personal information for other legitimate purposes consistent with this Privacy Policy and applicable laws.

4. How We Share Your Information

We may share your information under certain circumstances:

1. With Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and delivering the services you’ve requested from DIGI-M. These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide their services to us.

2. Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our legal rights, enforce our Terms of Service, or respond to legal claims.

3. Business Transfers: In the event that DIGI-M is involved in a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as part of the transaction. We will ensure that the recipient of your information agrees to treat it in accordance with this Privacy Policy.

Please note that your personal information will not be sold, rented, or leased to third parties for their marketing purposes.

5. Your Choices

You have the right to:

1. Access, Update, or Correct Your Personal Information: If you believe that any personal information we have about you is incorrect or incomplete, you have the right to access, update, or correct it. You can do so by contacting us at bradley@digi-m.co.za | +27 72 115 9928.

2. Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from DIGI-M, you can opt-out by following the “unsubscribe” instructions included in these communications or by contacting us at bradley@digi-m.co.za | +27 72 115 9928.

3. Delete Your Personal Information: You can request the deletion of your personal information held by DIGI-M by contacting us at bradley@digi-m.co.za | +27 72 115 9928. Please note that we may need to retain certain information for legal or administrative purposes.

4. Restrict or Object to Certain Data Processing: You have the right to request the restriction or objection of certain processing of your personal information, such as when you believe the information is inaccurate or the processing is unlawful.

For any of the above requests or if you have any questions regarding your choices, please contact us at bradley@digi-m.co.za | +27 72 115 9928. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Data Security

At DIGI-M, we take the security of your personal information seriously. We have implemented a range of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our commitment to data security includes:

1. Encryption: We use industry-standard encryption technologies to transmit and protect sensitive data, such as personal information and payment details.

2. Secure Storage: Personal information collected is stored in secure environments with restricted access to authorized personnel only.

3. Access Controls: We limit access to personal information to employees, contractors, and service providers who require it to perform their duties.

4. Regular Monitoring: We continually monitor our systems and infrastructure for any security vulnerabilities or breaches.

5. Employee Training: Our employees are trained in data protection and security practices to ensure the confidentiality and integrity of your information.

Despite our efforts to protect your personal information, it’s important to note that no method of data transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach that affects your personal information, we will take appropriate steps to notify you in accordance with applicable laws.

7. External Links

Please be aware that our website may contain links to other websites or online resources that are not owned or operated by DIGI-M. These external links are provided for your convenience and reference only. We do not control or monitor the content or privacy practices of these linked websites.

When you click on such links, you will be directed to third-party websites that may have different privacy policies and practices from ours. We strongly advise you to review the privacy policies of these websites before providing any personal information or engaging in any activities on those sites.

DIGI-M is not responsible for the content, privacy practices, or policies of any third-party websites. Your use of external links from our website is at your own risk, and we disclaim any liability arising from your interactions with such linked sites.

8. Children’s Privacy

DIGI-M’s services and website are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you are under 13, please do not use our website or provide any personal information to us.

If you are a parent or legal guardian and believe that your child under 13 has provided personal information to DIGI-M, please contact us immediately at bradley@digi-m.co.za | +27 72 115 9928. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to promptly delete such information from our records.

9. Changes to this Privacy Policy

DIGI-M reserves the right to update or modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised policy on our website. We encourage you to periodically review this page for the latest information about our privacy practices.

By continuing to access or use our website and services after any revisions become effective, you agree to be bound by the updated Privacy Policy. If you do not agree to the new terms, please refrain from using our website and services.

10. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to contact us:

Phone: +27 72 115 9928

You can also reach out to us via email at bradley@digi-m.co.za